Introduction

Betsmart Consulting Ltd (we, us, our) manages this website (Website). This Privacy Notice sets out how we may use information we collect about you or which you provide to us. Please read this carefully and ensure you understand and agree to our practices before providing any of your information to us.

We may update this Privacy Notice and any changes shall become effective upon posting on this Website. We recommend you review this Privacy Notice from time to time.

Information we collect from you

We collect and process the following data on our Website:

  • Information that you provide on our “Contact Us” form such as your name and email address; and
  • Information you may provide to us in any further correspondence with us. We will also keep a record of such correspondence.

How we use your information and on what legal basis

In accordance with data protection laws, we will only process your information where we have a legal basis to do so. The relevant legal bases for us using your information are: (a) where you provide your consent; (b) where it is necessary to provide services to you under the performance of a contract; and (c) where it is in our legitimate interests to process your information, provided that these interests do not prejudice your own rights, freedoms and interests.

We may use your information in the following ways and on the following legal basis:

  • To provide you with information about our company and our services (legitimate interest);
  • To respond to your enquiries regarding our services (consent);
  • To verify your identity for security purposes (necessary for the performance of a contract);
  • To enter into and manage a business and/or contractual relationship with you (necessary for the performance of a contract);
  • To provide our services to you (necessary for the performance of a contract);
  • To notify you about changes to our services (necessary for the performance of a contract);
  • To send you estimates, quotes and to invoice for our services (necessary for the performance of a contract); and
  • sending you newsletters, alerts and updates regarding our services (consent/legitimate interest).

We may also use your information to provide you with information about additional services and offers that may be of interest to you.

Please note that we may ask for your consent for using your information in other ways from time to time and the legal basis for any such use of your information shall be on the legal basis of consent.

How we share your information

We keep your information confidential and will only share your information when required to do so in order to; (a) provide our services; or (b) in order to comply with a legal obligation, to protect or defend ourselves legally or where required to by law.

We share only the information that is necessary in order to fulfil the above. In circumstances where we do share information, any such third party will only process your information in accordance with our instructions and shall keep your details secure.

Links to other websites

Our Website may contain links to other websites that we do not operate. Please note that these websites do not fall under this Privacy Notice and should you access these websites, you will be subject to the terms and conditions and privacy policy of that website. You should review their privacy practices carefully before providing any personal information.

How long we keep your information

We will keep your data only for as long as necessary to fulfil the purposes for which it was collected. This period shall be determined based on a number of factors, however, it shall typically be for the duration in which we provide you with the services and for six years after, as information may be required to support or defend a legal claim.

Information security

We use appropriate security procedures to protect your information from unauthorised use, access and destruction or disclosure.

We will do our best to protect your information, however, we note that transmission of information over the internet cannot be completely secure. We therefore cannot guarantee the security of your information that you provide to us and any transmission of information is at your own risk.

Your rights

You have the following data protection rights in respect of your information:

The right of access you have the right to request copies of information we hold about you.

The right to rectification – you have the right to request that your information be corrected should you believe it is inaccurate. You also have the right to complete information you believe is incomplete.

The right to erasure – you have the right to request your information be erased in certain circumstances. Your information may only be erased if it is no longer necessary for the purpose for which it was collected, and we have no other legal ground for processing the information.

The right to restrict processing – you have the right to request to have the processing of your information restricted in certain circumstances.

The right to object to processing – you have the right to object to us processing your information in certain circumstances.

The right to data portability – you have the right to request that we transfer the information that we have collected to another organisation, or directly to you, in certain circumstances.

Right to complain to a supervisory authority – you have the right to complain to a supervisory authority in the country you reside. For those from the UK, you can find full contact details on the Information Commissioner’s Office website (www.ico.org.uk).

If you would like to exercise any of these rights, please contact us at kirsty@betsmartconsulting.com.

Please note that not all rights are absolute. We shall respond to all legitimate requests within one month, unless your request is particularly complex or you have made a number of requests, in which case we may require more time. We shall keep you informed.

This Privacy Notice is effective from 4th October, 2019.