To make things easier to navigate we’ve broken down the individual services we offer by listing them under the type of stakeholder who would usually be looking for that sort of help. Of course, every service is available for anyone who might need it and if there’s anything you need which isn’t mentioned, please drop us a line.

We’re hugely versatile and can turn our hand to anything related to regulatory compliance. There are countless ways we could support your business, far too many to list, but here’s a few examples to get you thinking:

  • Temporary or part-time filling of Compliance Head / Director roles
  • Compliance recruitment support
  • Long-term compliance team development
  • Long-term compliance strategy development
  • Regulatory assessment preparation
  • ‘RegTech’ advice / implementation support
  • Supporting the design and building of operating models with compliance at their heart, including offshore / multi-jurisdiction
  • Licence application
  • Governance structure review
  • Risk management structure review
  • Policy drafting
  • Process definition / review / implementation / streamlining
  • Staff training (eg Executive team, PMLs, compliance, customer service, marketing)

We don’t only work with companies, if you’re an individual looking for support in this area, we may be able help. A few examples of who and how, include:

  • A Senior Executive moving into the industry for the first time, wanting to understand more about the regulatory environment in which the company operates
  • A prospective Head of Compliance / MLRO applying for their first role in the industry, wanting to increase their knowledge ahead of an interview
  • A prospective or new PML holder wanting to understand more about their personal obligations
  • A local counsellor who is looking to improve services for gambling related harm in their constituency and wants to understand more about the problem
  • An academic researcher undertaking studies around gambling behaviour, wanting to understand more about the industry, it’s products and its customers

Lots of innovative companies are looking to develop tools to help minimise regulatory risk in the gambling space but this can be difficult without real knowledge of the sector. We can provide the following advice and support to aid such development:

  • Current industry practice
  • Regulatory expectations
  • Average costs of similar tools
  • Strengths / weaknesses of current solutions available
  • Gaps in industry know-how
  • Recommendations for which companies to approach and why
  • Introductions to pivotal industry contacts

We are absolutely committed to driving improvement and making changes for the greater good. We think our extensive operational experience puts us in a great position to help charities understand more about gambling companies and customer behaviour. In turn we hope this knowledge could help to guide treatment programs.

If any charity would like support from an objective, operator perspective we’d be happy to work without charge.

The threat of enforcement action drives a huge amount of time-consuming work to ensure that defence lawyers are provided with all the information they need in a format that they can digest and present to the regulator. This type of investigation is all consuming, long-running, and it can be extremely difficult to manage alongside ongoing business operations. Similarly, regulatory settlements usually require extensive clean-up operations to be undertaken before dip sampling of the work can be completed by external lawyers / third party auditors.

There are a number of different ways we can support this process:

  • Working closely with the gambling operators to ensure that information relating to customer cases is complete, coherent and consistently presented
  • Coaching of staff in how to handle regulator questioning
  • Supporting gambling operators with the implementation of requirements arising from regulatory settlements, prior to the dip sampling process
  • Assisting with clean-up reviews of existing customer base – reviewing profiles, ensuring process has been followed, assessing risk-based decisions

Whether you represent a seasoned, well-established regulator or a new body which has been tasked with determining and implementing a framework in a previously unregulated jurisdiction, our candid, objective industry perspective and knowledge can help in the following ways:

  • Understanding how gambling companies may look to implement non-prescriptive regulation
  • Drafting of consultation documents
  • Review and interpretation of consultation responses including collation over all themes for you to consider
  • Validation of data provided in consultation responses
  • Drafting of new regulatory guidance documents
  • Developing news ways to effectively interact and communicate with the industry
Gambling Companies

We’re hugely versatile and can turn our hand to anything related to regulatory compliance. There are countless ways we could support your business, far too many to list, but here’s a few examples to get you thinking:

  • Temporary or part-time filling of Compliance Head / Director roles
  • Compliance recruitment support
  • Long-term compliance team development
  • Long-term compliance strategy development
  • Regulatory assessment preparation
  • ‘RegTech’ advice / implementation support
  • Supporting the design and building of operating models with compliance at their heart, including offshore / multi-jurisdiction
  • Licence application
  • Governance structure review
  • Risk management structure review
  • Policy drafting
  • Process definition / review / implementation / streamlining
  • Staff training (eg Executive team, PMLs, compliance, customer service, marketing)
Individuals

We don’t only work with companies, if you’re an individual looking for support in this area, we may be able help. A few examples of who and how, include:

  • A Senior Executive moving into the industry for the first time, wanting to understand more about the regulatory environment in which the company operates
  • A prospective Head of Compliance / MLRO applying for their first role in the industry, wanting to increase their knowledge ahead of an interview
  • A prospective or new PML holder wanting to understand more about their personal obligations
  • A local counsellor who is looking to improve services for gambling related harm in their constituency and wants to understand more about the problem
  • An academic researcher undertaking studies around gambling behaviour, wanting to understand more about the industry, it’s products and its customers
RegTech Providers

Lots of innovative companies are looking to develop tools to help minimise regulatory risk in the gambling space but this can be difficult without real knowledge of the sector. We can provide the following advice and support to aid such development:

  • Current industry practice
  • Regulatory expectations
  • Average costs of similar tools
  • Strengths / weaknesses of current solutions available
  • Gaps in industry know-how
  • Recommendations for which companies to approach and why
  • Introductions to pivotal industry contacts
Charities

We are absolutely committed to driving improvement and making changes for the greater good. We think our extensive operational experience puts us in a great position to help charities understand more about gambling companies and customer behaviour. In turn we hope this knowledge could help to guide treatment programs.

If any charity would like support from an objective, operator perspective we’d be happy to work without charge.

Gaming Lawyers / Companies Under Investigation

The threat of enforcement action drives a huge amount of time-consuming work to ensure that defence lawyers are provided with all the information they need in a format that they can digest and present to the regulator. This type of investigation is all consuming, long-running, and it can be extremely difficult to manage alongside ongoing business operations. Similarly, regulatory settlements usually require extensive clean-up operations to be undertaken before dip sampling of the work can be completed by external lawyers / third party auditors.

There are a number of different ways we can support this process:

  • Working closely with the gambling operators to ensure that information relating to customer cases is complete, coherent and consistently presented
  • Coaching of staff in how to handle regulator questioning
  • Supporting gambling operators with the implementation of requirements arising from regulatory settlements, prior to the dip sampling process
  • Assisting with clean-up reviews of existing customer base – reviewing profiles, ensuring process has been followed, assessing risk-based decisions
Regulators

Whether you represent a seasoned, well-established regulator or a new body which has been tasked with determining and implementing a framework in a previously unregulated jurisdiction, our candid, objective industry perspective and knowledge can help in the following ways:

  • Understanding how gambling companies may look to implement non-prescriptive regulation
  • Drafting of consultation documents
  • Review and interpretation of consultation responses including collation overall themes for you to consider
  • Validation of data provided in consultation responses
  • Drafting of new regulatory guidance documents
  • Developing news ways to effectively interact and communicate with the industry